I _have_ no programs open which could use the drive apart from Symantec. Close any programs that might be using the disk and try again'. If I use the utility 'USB_Disk_Eject', it says: 'The disk could not be ejected. says both the SYMEFA.DB-file and drive have no locking handles (if I run it from a command prompt). device is not removable and cannot be ejected or unplugged'. If I do "rundll32.exe shell32.dll,Control_RunDLL hotplug.dll" and want to stop the device, it says: 'The. Left click, right click, double click: none of these has _any_ effect. Same problem, if I temporary disable SEP.ĭo I really need to shut down the PC, just to safely remove the external USB drive? (If such is needed, then of course, I would need alternative anti virus software.)Īfter I connected this USB drive (which otherwise is functioning properly), the appearing 'Safely remove' button on the system tray doesn't work at all. It can't be removed, and Symantec says such is _by design_ of Symantec.
System Volume Information\EfaData\SYMEFA.DB. I have Symantec Endpoint Protection 12.1.671.4971 on a Windows7 computer.Īfter connecting a new external USB drive, SEP created this file:
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